1. Acceptance of Terms
By accessing or using Dislio ERP, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. These terms apply to all users, including customers, partners, and visitors.
2. Software License
Subject to your compliance with these Terms, Codevus (Pvt) Ltd grants you a limited, non-exclusive, non-transferable license to use Dislio ERP software for your business operations.
The license includes:
- Access to the Dislio ERP software platform
- Regular software updates and security patches
- Technical support as per your subscription plan
- Cloud hosting and data storage
You may not:
- Copy, modify, or create derivative works of the software
- Reverse engineer, decompile, or disassemble the software
- Resell, sublicense, or distribute the software to third parties
- Remove or alter any proprietary notices or labels
3. Subscription and Payment
Dislio ERP is provided on a subscription basis. Subscription fees are determined by the selected plan, number of users, modules, and features.
Payment terms:
- Subscriptions are billed in advance on a monthly or annual basis
- Payment is due upon invoice date
- Late payments may result in service suspension
- All fees are non-refundable unless otherwise specified
- Subscription fees are subject to change with 30 days' notice
4. User Obligations
You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Use the software only for lawful business purposes
- Comply with all applicable laws and regulations
- Not use the software to transmit harmful code or malware
- Not attempt unauthorized access to our systems or data
5. Data Security and Privacy
We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security.
You are responsible for:
- Maintaining backups of your critical data
- Implementing appropriate access controls
- Training your users on security best practices
For detailed information about data handling, please review our Privacy Policy.
6. Service Availability
We strive to maintain 99.9% uptime for Dislio ERP. However, we do not guarantee uninterrupted access and may experience downtime for:
- Scheduled maintenance (with advance notice)
- Emergency security updates
- Circumstances beyond our control (force majeure)
We are not liable for any losses resulting from service interruptions.
7. Intellectual Property
All intellectual property rights in Dislio ERP, including software code, design, trademarks, and documentation, are owned by Codevus (Pvt) Ltd. You receive no ownership rights, only a license to use the software.
Your business data remains your property. We do not claim ownership of any data you input into the system.
8. Support and Maintenance
Support services are provided based on your subscription plan. Standard support includes:
- Email support during business hours
- Access to documentation and knowledge base
- Software updates and bug fixes
Premium support options are available for enhanced response times and dedicated assistance.
9. Limitation of Liability
To the maximum extent permitted by law, Codevus (Pvt) Ltd shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use or inability to use the software
- Third-party claims or actions
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
10. Warranty Disclaimer
Dislio ERP is provided "AS IS" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Error-free or uninterrupted operation
11. Termination
Either party may terminate this Agreement:
- With 30 days' written notice
- Immediately for material breach of terms
- Immediately for non-payment
Upon termination:
- Your access to the software will be discontinued
- You must cease all use of Dislio ERP
- We will provide data export options for 30 days
- No refunds will be issued for prepaid subscription fees
12. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of material changes via email or in-app notifications. Continued use of Dislio ERP after changes constitutes acceptance of the modified terms.
13. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: sales@codevus.com
- Phone: +94 717 222 233
- Address: 30th Floor, Capitol Twin Peaks, Staple Road, Colombo 02, Sri Lanka